There you are, walking through Best Buy and there is a big
fancy display saying, “This is the fastest, thinnest, lightest laptop in the
world! You are going to love it! It’s the best of the best!” When I see this, my
eyes get big with excitement. It’s new! It’s shiny! However, is it the best
option for my/your business needs?
The answer is probably not.
Over the years, as technology has improved and allowed us to
take our array of devices and combine them into a single compact package, the
lines have blurred a bit between business and personal devices. We take our
work laptops home and stay up late, finishing those final reports for the
meeting tomorrow. Then we peruse Facebook for a bit; possibly order those few
items from Amazon. What you did, without even noticing, is combine your work
life and home life just a little bit more. By the end of the day, you’re
probably thinking, “Sure, that laptop at Best Buy seems perfect for work, it
can handle everything ELSE I do.” However, what is the difference between that
and the laptop your company provided?
main Windows device manufacturers (HP, Dell Lenovo, etc) have specific Business
models that are tested for durability. For example, HP Business PC models are
tested under MIL-STD-810G test procedures. These tests were created by the U.S.
Military and include pressure, temperature, humidity, fungus, sand/dust, vibration,
noise, shock, quite a few more. This is to ensure the devices can take quite a
bit of a beating, much more than your standard consumer machine.
average consumer laptop / desktop / tablet warranty is 1 year, limited. With
Business-grade PC’s from the main manufacturers, you have many options for your
warranty. With HP, Dell, and Lenovo, you can opt for onsite support, specific
technician level, specified repair time, accidental, and other special
coverage. This way, you are protected and have minimal downtime when things
take a turn for the worse. Most business-class PC lines have a 3 year support
option, which is a great sweet spot to protect your device from defects and
may be the most crucial part to consider. There are two factors to consider
when thinking about support: I.T and vendor. I.T support will be your local I.T
company (like JMARK!). If your new device falls under the best practice of your
I.T company, it will mean this device will be simpler to manage and support,
which results in you getting faster and more valuable service. On the vendor side,
if your new computer’s hard drive fails, it will be much simpler for your I.T
Company to work with HP, Dell, or Lenovo to repair or replace parts. This
minimizes any downtime you may experience when a part on your device fails.
There are numerous variables to look at when purchasing a
new device. After all, this is the device you will most likely be using 5 days
a week (or more) for the next few years. Take these three items into account
and you will be on the right track to a successful experience. Have any
questions? Give JMARK a call today!